HAVE QUESTIONS?

FREQUENTLY ASKED QUESTIONS

HOW FAST WILL I GET MY ORDER?

We process orders within 3 business days. Shipping time varies based on the method selected at checkout. If you have tracking questions, feel free to contact us!

WHEN CAN I VISIT IN STORE?

MON 10AM-6PM

TUES 10AM-6PM

WED 10AM-6PM

THURS 10AM-6PM

FRI 10AM-7PM

SAT 10AM-7PM

SUN 12PM-4PM

I NEED TO MAKE A RETURN. HOW?

We accept returns on all FULL PRICED CLOTHING within 10 days of purchase in store or delivery. Sale clothing, accessories, gift items, shoes, and home ware is FINAL SALE NO EXCEPTIONS. If you'd like to start a return, email us at hello@velvetandverde.com