We process and ship all orders within 3 business days (often sooner!). Once your order leaves our hands, it is in the care of the shipping carrier. Delivery times may vary based on location, selected shipping method, and/or carrier delays. Unfortunately, these are outside of our control. While we’ll always do our part to get your order out quickly, we’re unable to expedite or guarantee transit times once it has been shipped.

You’ll receive a tracking number as soon as your order is on the way so you can follow it every step of the journey 🤍

MON 11AM-5PM

TUES 11AM-5PM

WED 11AM-6PM

THURS 11AM-5PM

FRI 11AM-6PM

SAT 11AM-6PM

SUN 12PM-4PM

We accept returns on all FULL PRICED CLOTHING within 10 days of purchase in store or delivery. Sale clothing, accessories, gift items, shoes, and home ware is FINAL SALE NO EXCEPTIONS. If you'd like to start a return, email us at hello@velvetandverde.com